by M10992288 | Oct 8, 2018 | Net Promoter Score, News
The Net Promoter Score or NPS was unveiled in the Harvard Business Review 2003 by Fred Reichheld of Bain and Company. The full article is here. The arresting title was: “The One Number You Need to Grow” It is considered an alternative to standard methods...
by M10992288 | Sep 8, 2018 | News, Parks
Oregon State Parks has rolled out Opiniator to eight of its main locations dotted around the state. They were using a comment card to receive operational feedback from the hikers and campers, but this was not proving effective in either gather enough data or being...
by M10992288 | Aug 23, 2018 | Government, News
Rest area feedback at the Wisconsin Department of Transportation is now provided by Opiniator. As with the other nine states already using the tool, Wisconsin is now able to receive feedback in realtime from visitors to both the rest areas and visitor centers. They...
by M10992288 | Mar 21, 2018 | Customer Feedback, News, Restroom
We are delighted to announce that Oberon3 – the parent company of opiniator has received a vendor award from Phlush at the recent World Toilet Day for our services to restroom feedback. The award was presented at the Portland, OR meeting of Phlush for services to...
by M10992288 | Mar 21, 2018 | Data, Healthcare, News, Patient feedback, Patient survey
We were delighted to present to healthcare professionals a review of patient feedback methods and be chosen as one of fourteen in the HealthIgnite conference, held in Portland at OMSI and hosted by the Technology Association of Oregon. A variety of innovations were...
by M10992288 | Mar 21, 2018 | Customer Feedback, Government, News
We are delighted to have been featured in GovTech. Specifically describing how opiniator is being used at the rest areas in Florida to enable drivers to give their thoughts and ratings about the facility. Specifically, we have replaced their old Comment Card program...
