On location, guest feedback throughout their visit.
Increases guest satisfaction and helps boost Tripadvisor and Yelp scores.
Helps reduce online complaints.
- Theme parks
- Family entertainment centers (FEC)
- Water parks
- Other cultural attractions
Guest Feedback Anywhere – about Anything
Help Prevent Online Complaints:
- On the spot feedback means the business can immediately fix the issue
- And eliminate the HSE problem
- And connect with the guest
- Before they complain online
And Help Get More Testimonials:
- Happy guests (and only these!) are nudged to social media
- So you get more testimonials
- And no nasty online surprises before you have had a chance to fix them
Requesting Feedback via Signage
On location indoor or outdoor signage. Visitor selects QR code, Web, Phone call or SMS.
English or Spanish – works on any cell phone or tablet.
Feedback via Tablet also Enabled
1-Click Staff Alerts – within 15 seconds
Low score, photo upload or a keyword can trigger an immediate email or text alert to the right staff .
- The right staff get right info in seconds
- So can fix the issue
- Connect with the guest
- Close the feedback loop with 1-click
- For improved operating standards
- Happier guests
- Decreased Yelp or TripAdvisor complaints