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Attractions and Theme Park Feedback

for any Cultural Attraction, FEC or Event

On location, guest feedback throughout their visit.

Increases guest satisfaction and helps boost Tripadvisor and Yelp scores.

Helps reduce online complaints.

Used at:

  • Theme parks
  • Family entertainment centers (FEC)
  • Zoos
  • Aquariums
  • Water parks
  • Museums
  • Other cultural attractions

Guest Feedback Anywhere – about Anything

Visitor feedback about Roller Coaster
Attractions restaurant visitor feedback
Attractions gift store visitor feedback
Attractions restroom user feedback

Public attractions such as theme parks, family entertainment centers (FECs), aquariums, water parks, zoos and museums can benefit greatly from receiving timely and informative guest feedback. This, in turn, can be instrumental in their efforts to optimize their service, bolster guest satisfaction and improve Yelp and Tripadvisor scores.

Signage can be displayed around these venues that requests feedback from guests, who can then provide their verdict on their experience via the web, a phone call, SMS or QR code.

The resultant feedback is then collected in an online dashboard that helps the attraction to ascertain what it is doing well and where it must improve in order to meet the preferences and needs of guests.

Help Prevent Online Complaints:

  • On the spot feedback means the business can immediately fix the issue
  • And eliminate the HSE problem
  • And connect with the guest
  • Before they complain online

And Help Get More Testimonials:

  • Happy guests (and only these!) are nudged to social media
  • So you get more testimonials
  • And no nasty online surprises before you have had a chance to fix them
Attractions feedback on Social Media

Requesting Feedback via Signage

On location indoor or outdoor signage. Visitor selects QR code, Web, Phone call or SMS.

English or Spanish – works on any cell phone or tablet.

Family Entertainment Center Visitor Feedback Sign
Attractions feedback request signs
Attractions Restroom Feedback Sign

Feedback via Tablet also Enabled

Visitor feedback using a tablet or touchscreen

1-Click Staff Alerts – within 15 seconds

Low score, photo upload or a keyword can trigger an immediate email or text alert to the right staff .

Restroom Cleanliness Email Alert

This means….

  • The right staff get right info in seconds
  • So can fix the issue
  • Connect with the guest
  • Close the feedback loop with 1-click
  • For improved operating standards
  • Happier guests
  • Decreased Yelp or TripAdvisor complaints

Close the feedback loop now and take back control of your attraction’s feedback.

Quickly identify which locations are performing well and those who don’t.

No more nasty surprises on TripAdvisor, or Yelp, only positive ones.

Take back control of guest feedback