On location, citizen feedback throughout their visit.
Helps improve health and safety and lower maintenance cost.
Helps increase citizen satisfaction and engagement.
- City parks
- Running trails
- Dog parks
- Public sports building
- Outdoor sports facility
- Childrens playground
- Public restrooms
Citizen Feedback Anywhere – about Anything
A park is an invaluable public space, and the public should be able to expect a positive experience on their visit. Unfortunately, sites such as city parks, running trails, outdoor sports facilities and children’s playgrounds can often receive complaints online. Meanwhile, the most obvious means of gathering feedback like comment cards or 1-800 numbers to present these issues are hopelessly inefficient and cumbersome.
This is where a slick and easy-to-use park feedback survey software, such as Opiniator, can come in greatly useful. Rather than depending on comment cards or web surveys, parks can give citizens the option to send their comments and ratings in seconds via their mobile device.
As a consequence, the standard of these facilities can be improved, issues resolved quickly, and citizen satisfaction and engagement improved. See how this is done at Oregon State Parks, and Florida rest areas.
Help Prevent Online Complaints:
- On the spot feedback means Parks and Rec can immediately fix the issue
- And eliminate the HSE problem
- And connect with the Citizen
- Before they complain online
And Help Get More Testimonials:
- Happy citizens (and only these!) are nudged to social media
- So you get more testimonials
- And no nasty online surprises before you have had a chance to fix them
Requesting Feedback via Signage
On location indoor or outdoor signage. Citizen selects QR code, Web, Phone call or SMS.
English or Spanish – works on any cell phone or tablet.
Feedback via Tablet at Sports Facilities
1-Click Staff Alerts – within 15 seconds
Low score, photo upload or a keyword can trigger an immediate email or text alert to the right staff .
- The right staff get right info in seconds
- So can fix the issue
- Connect with the citizen
- Close the feedback loop with 1-click
- For improved operating standards
- Happier citizens
- Decreased Yelp or TripAdvisor complaints