Every year, $1.6 trillion is lost due to poor customer service. Customer service is the spine of customer experience, an absolutely central component to the machine. If...
7 Ways to Improve Customer Experience
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The Opiniator Blog
All things Customer Experience and feedback related
What is a QR Code Survey?
Having a QR Code Survey is Integral to 'Touchless' Customer Feedback - Read on for More Tips QR codes have been used and tested for years as a fast and convenient way...
8 Reasons Customer Feedback Should Be at the Core of Your Business
Did you know that customer-centric businesses are 60% more profitable? Or that 73% of companies with above-average buyer experience perform better financially than...
Wisconsin Rest Areas Using Opiniator for Visitor Feedback
On Location Visitor Assessment The Wisconsin Department of Transportation (DOT) now receives visitor feedback provided by Opiniator across over locations. This means...
Why Use Real Time Text Messaging for Customer Feedback?
Why Do You Need Customer Feedback? (and why Real Time Text Messaging for Customer feedback?) Customer feedback is perhaps the most essential information for any...
How Customer Feedback Software Can Improve Your Business in Real-time
Considering using customer feedback software for your business? There are many reasons a digital tool like this could help your bottom line. Getting feedback in...