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by Matt Selbie | Sep 21, 2020 | Blog, Social Media
Why Social Media is NOT a Gold Mine of Customer feedback and not for Customer Service In this article we will recommend you don’t use social media for feedback, even though it may look tempting. For example, according to Pew – In the United States, an estimated...
by Matt Selbie | Aug 14, 2020 | Blog, Social Media
As a business owner looking to grow your sales and connect with the locals, the Yelp platform is a critical tool for business. Most companies get clients through positive Yelp reviews – it is the king of review sites, so this feedback is vital. In fact small...
