by Matt Selbie | Nov 2, 2020 | News
Stop Getting Negative Online Reviews for your Restaurant – RestaurantRockstars.com Podcast featuring Opiniator. Stopping negative online reviews – is a major challenge for any restaurant. Moreover, any business. The negative review is a inevitably a...
by Matt Selbie | Aug 28, 2020 | News
Getting Customer Feedback for your Restaurant – RunningRestuarants.com Podcast featuring Opiniator. Getting Customer Feedback – the lifeblood of any business. It is always good catching up with Jaime Oikle about anything to with restaurants including how...
by Matt Selbie | Apr 22, 2019 | Blog, Comment Card
Restaurant Comment Cards – A Bad Idea. Let Us Explain Why A recent article in Upserve Restaurant Insider advocates the use of a paper-based restaurant comment card as a vital source of feedback for the restaurant owner. This is very bad advice and something we...
by Matt Selbie | Jan 7, 2019 | Blog, Comment Card
Feedback Food Service – Customer Defection Matters Food service feedback is so important to any restaurant owner, but why exactly is this? Having customers return to your food service business is vital to its long-term success. Yet the customer retention...
