(503) 567-2314 info@opiniator.com
Mystery Shopping – Twelve Major Pitfalls

Mystery Shopping – Twelve Major Pitfalls

Why it simply doesn’t work and what to use instead What is Mystery Shopping? First established in the early 1940’s, mystery shopping has been around for a while. But just because it’s been in action for almost 70 years, doesn’t mean that it’s an effective method...

Feedback Resources to Deliver a Return

Get ahead of customer feedback and understand how to improve operations, lower HSE risk and deliver greater customer loyalty.