by Matt Selbie | Apr 10, 2021 | News
On Location Visitor Assessment The Wisconsin Department of Transportation (DOT) now receives visitor feedback provided by Opiniator across over locations. This means that the DOT staff receive comments, ratings and, reviews in real-time from visitors to both the...
by Matt Selbie | May 11, 2020 | Government, News
Rest Area Case Study – Visitor Feedback The Departments of Transportation in Florida and Georgia were the subjects of a recent visitor feedback rest area case study by the Opiniator team. Specifically, to understand how improving the visitor feedback process...
by Matt Selbie | Dec 11, 2019 | Government, News
Opiniator Collects Signage Feedback The Department of Transportation in Minnesota has been using Opiniator to collect operational data on the MN rest areas for over 4 years. Specifically, in the last two years it also collected driver opinion on freeway signage...
by Matt Selbie | Jun 3, 2019 | Driver feedback, Government, News
New Initiatives in the DSB Including Driver Feedback The Driver Services Bureau (DSB) in Mississippi is part of the Department of Safety and has over 30 locations throughout the state. Drivers go here to get tested or renew their licenses. The DSB recently rolled out...
by Matt Selbie | Apr 6, 2019 | Government, News
Florida Ditches the Comment Card for Driver Feedback by Opiniator. A recent article in GovTech on driver feedback in Florida features our work at their freeway rest areas. GovTech is an online and a hardcopy magazine that covers the use of innovative technology across...
by Matt Selbie | Sep 8, 2018 | Government, News
Evaluation by Users Oregon State Parks rolled out Opiniator to eight of its main locations across the state. Their goal is to obtain visitor feedback on the operating standards of those parks. The agency had been using comment cards to receive operational feedback...