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How do I delete a Yelp review?

How do I delete a Yelp review?

The Problem with a Bad Yelp Review Positive reviews from Yelp are great! Bad Yelp reviews or fake reviews – disastrous There is nothing more frustrating for a business owner than coming across a negative Yelp review with its unwarranted feedback, criticism or...
How do you measure customer satisfaction?

How do you measure customer satisfaction?

Unfortunately, a smile, “thank you” and even a nice tip aren’t enough to guarantee customer satisfaction these days. Some people are simply too busy to leave feedback, or not interested in doing so. After all, if you’ve given them exactly what they asked for, why...
Restaurant Comment Card – A Bad Idea

Restaurant Comment Card – A Bad Idea

Restaurant Comment Cards – A Bad Idea. Let Us Explain Why A recent article in Upserve Restaurant Insider advocates the use of a paper-based restaurant comment card as a vital source of feedback for the restaurant owner. This is very bad advice and something we...