by Matt Selbie | Sep 29, 2019 | Blog, Social Media
The Problem with a Bad Yelp Review Getting bad yelp reviews removed should be a priority for your business. There is nothing more frustrating than coming across a bad Yelp review with its unwarranted feedback, criticism or poor characterization. The business suffers a...
by Matt Selbie | Sep 20, 2019 | Blog
Unfortunately, a smile, “thank you” and even a nice tip aren’t enough to guarantee customer satisfaction these days. Some people are simply too busy to leave feedback, or not interested in doing so. Why should they give you their key takeaways? So how do you know how...
by Opiniatoruser | Jun 7, 2019 | Blog, Retail
Infographic – How to Boost Sales of a Brick and Mortar Retailer Are you looking for ways to boost sales of brick and mortar retailer? Though booms and slumps are somewhat inevitable, there are a number of tricks which you can apply to boost sales of a brick and...
by Matt Selbie | Apr 22, 2019 | Blog, Comment Card
Restaurant Comment Cards – A Bad Idea. Let Us Explain Why A recent article in Upserve Restaurant Insider advocates the use of a paper-based restaurant comment card as a vital source of feedback for the restaurant owner. This is very bad advice and something we...
by Opiniatoruser | Apr 19, 2019 | Blog, Smiley Face
The Importance of Customer Reviews In the past, small businesses often depended on word of mouth for growth. Nowadays, word of mouth is getting outdated and not as much of a necessity as it once was. But there’s a new way to get the word out and obtain excellent...
by Opiniatoruser | Apr 3, 2019 | Blog, Smiley Face
There is no denying the fact that customer feedback is essential for a business. It helps in understanding the perspective of customers toward your brand and how you are performing. You can also take corrective steps based on the responses, ideas and complaints made...