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What are the Benefits of Anonymous Customer Feedback?

What are the Benefits of Anonymous Customer Feedback?

What are the Benefits of Anonymous Customer Feedback and How to Get It Anonymous customer feedback is great in helping businesses improve. After all, a business must know what customers think of their products, service, or the way the company is managed. For many, the...
Restaurant Comment Card – A Bad Idea

Restaurant Comment Card – A Bad Idea

Restaurant Comment Cards – A Bad Idea. Let Us Explain Why A recent article in Upserve Restaurant Insider advocates the use of a paper-based restaurant comment card as a vital source of feedback for the restaurant owner. This is very bad advice and something we...
12 Problems with Comment Cards

12 Problems with Comment Cards

The comment card has become a relic in the reputation management game. Here are the 12 problems with comment cards, showing why it should be consigned to the elephant graveyard of bad ideas. If you don’t have time to read through all this – just watch the...