(503) 567-2314 info@opiniator.com
Customer Service Statistics – Round 1

Customer Service Statistics – Round 1

Lies, Damn Lies, and Statistics In ancient times they had no Customer Service Statistics so they had to fall back on lies. Sometimes though, the numbers are the story. So here are a few that will make you think: A 5% reduction in the customer defection rate can...

Feedback Resources to Deliver a Return

Get ahead of customer feedback and understand how to improve operations, lower HSE risk and deliver greater customer loyalty.