Touchless Skier Feedback At
Via the Cell Phone
So No More Bad Tripadvisor Reviews
THIS IS HOW IT WORKS,
ASK – ANSWER – ACT – AUDIT
ASK: In-Store Signs
In location signs request skiers to give on the spot feedback via their cell phone – anywhere
ANSWER: Feedback Given
Skier selects preferred input method – SMS, QR, Web, Phone, and language
ACT: Staff Alerted
Staff receive an email or SMS alert – so can fix the issue and connect with the Skier
AUDIT: 360 Degree
Issues tracked by location and staff – until close-out via online dashboard
request for feedback
In mountain signage requests quick feedback on what needs attention – anywhere
Skier chooses from SMS, Web, QR code or Phone call – English or Spanish
No app needed. Works immediately on any cell phone
Maintenance issue, service problems, safety concern or anything else.
signage install
Signage placed strategically in high visibility areas – inside and outdoor
Ski lifts, Mountain, Food Service – even Restrooms
(A poor restroom equates to dirty location)
Enable feedback everywhere on the mountain and in the resort
easy feedback input
Skier uses their own cell phone to give feedback.
Questions determined by the business
Feedback completed in 60 seconds – easy!
No unhygienic touchscreens or unfamiliar devices needed
immediate staff alert
Sent to the right staff, by email or SMS, and containing all the information needed to fix the issue and remove the hazard
Skier can be contacted and recovered in seconds if they give consent
Helps stop defection and lost profit – immediately
Alerts tracked until closure – delivering operational improvements
Check out the video below on how we improve ski resorts.
Happier Skiers. Fewer Tripadvisor Complaints.
Battle tested and deployed nationwide
Locations
Satisfied Clients
States Deployed
Languages
Some of Ours
