COVID Ready Restrooms Using Guest Feedback
cleaner, safer restrooms
via the cell phone
THIS IS HOW IT WORKS
ASK – ANSWER – ACT – AUDIT
ASK: In-Restroom Signs
Signs request users alert the facility team if there is an issue or hazard
ANSWER: Feedback Given
User selects issue with 1-click via their own cell phone (SMS, QR, Web, Phone)
ACT: Staff Alerted
Staff receive an email or SMS alert – so can fix the issue and remove the hazard
AUDIT: 360 Degree
Issues tracked by location and staff until close-out via online dashboard
request for feedback
In restroom signage requests quick feedback on what needs attention
Guest chooses from SMS, Web, QR code or Phone call – English, Spanish or French
No app needed. Works immediately on any cell phone.
Can also be used by staff for inspections – no more checklists.
Strategic signage placement
3-4 signs per restroom, placed strategically in high visibility areas.
All data is restroom specific.
Signage templates are available.
Easy feedback input
Guest selects the issue with 1-click.
Web / QR, SMS and Phone call (shown to the left).
Feedback completed in 10 seconds – easy!
Full survey engine with skip logic for additional detail.
No unhygienic touchscreens or unfamiliar devices needed.
immediate staff alert
Sent to the right staff group, by email or SMS and containing all the information needed to fix the issue and remove the hazard.
Staff can close-out the alert in 1-click from their own cell phone or any web-enabled device.
Alerts tracked until closure – means operational improvements.
Comprehensive online analysis and dashboard.
Check out the video below on what we solve and why it’s important
Easy for the guest
Effective for the business
Battle tested and deployed nationwide
get guest feedback
for a covid ready restroom
94% of all adults would not return to a business if they experienced a dirty restroom.