(503) 567-2314 info@opiniator.com

touchless feedback for cleaner, safer restrooms
via the cell phone

at:

for:

THIS IS HOW IT WORKS

ASK – ANSWER – ACT – AUDIT

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ASK: In-Restroom Signs

Signs request users alert the facility team if there is an issue or hazard

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ANSWER: Feedback Given

User selects issue with 1-click via their own cell phone (SMS, QR, Web, Phone)

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ACT: Staff Alerted

Staff receive an email or SMS alert – so can fix the issue and remove the hazard

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AUDIT: 360 Degree

Issues tracked by location and staff until close-out via online dashboard

General Feedback Request Sign

request for feedback

In-restroom signage requests quick feedback on what needs attention

Guest chooses from SMS, Web, QR code or Phone call – English, Spanish or French

No app needed. Works immediately on any cell phone

Can also be used by staff for inspections – no more checklists

 

Three customer feedback signs

strategic signage placement

3-4 signs per restroom, placed strategically in high visibility areas

Can be in English and/or Spanish

All data is restroom specific

Signage templates are available

Printing can also be provided

Question formats on the cell phone

easy feedback input

Guest uses their own cell phone to give feedback.

Guest selects the issue with 1-click

Feedback completed in 10 seconds – easy!

Full survey engine with skip logic for greater insight

No unhygienic touchscreens or unfamiliar devices needed

Customer feedback alert on a cell phone

immediate staff alert

Sent to the right staff group, by email or SMS, and containing all the information needed to fix the issue and remove the hazard

Staff can close-out the alert in 1-click from their own cell phone or any web-enabled device

Restroom standards improve in minutes

Alerts tracked until closure – delivering operational improvements

Comprehensive online analysis, leaderboard and dashboard

Check out the video below on how we make restrooms cleaner and better

Easy for the Guest. Better Restrooms for the Business

Battle tested and deployed nationwide

Restrooms

Satisfied Clients

States Deployed

Languages

Restroom Feedback request signs

get touchless restroom feedback
for a COVID ready restroom

94% of all adults would not return to a business if they experienced a dirty restroom.

Cintas: Oct 2020.