(503) 567-2314 info@opiniator.com
COVID Ready Restrooms Using Guest Feedback

cleaner, safer restrooms
via the cell phone

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THIS IS HOW IT WORKS

ASK – ANSWER – ACT – AUDIT

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ASK: In-Restroom Signs

Signs request users alert the facility team if there is an issue or hazard
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ANSWER: Feedback Given

User selects issue with 1-click via their own cell phone (SMS, QR, Web, Phone)
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ACT: Staff Alerted

Staff receive an email or SMS alert – so can fix the issue and remove the hazard
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AUDIT: 360 Degree

Issues tracked by location and staff until close-out via online dashboard

request for feedback

In restroom signage requests quick feedback on what needs attention

Guest chooses from SMS, Web, QR code or Phone call – English, Spanish or French

No app needed. Works immediately on any cell phone.

Can also be used by staff for inspections – no more checklists.

 

Strategic signage placement

3-4 signs per restroom, placed strategically in high visibility areas.

All data is restroom specific.

Signage templates are available.

Easy feedback input

Guest selects the issue with 1-click.

Web / QR, SMS and Phone call (shown to the left).

Feedback completed in 10 seconds – easy!

Full survey engine with skip logic for additional detail.

No unhygienic touchscreens or unfamiliar devices needed.

immediate staff alert

Sent to the right staff group, by email or SMS and containing all the information needed to fix the issue and remove the hazard.

Staff can close-out the alert in 1-click from their own cell phone or any web-enabled device.

Alerts tracked until closure – means operational improvements.

Comprehensive online analysis and dashboard.

Check out the video below on what we solve and why it’s important

Easy for the guest
Effective for the business

Battle tested and deployed nationwide

Restrooms

Satisfied Clients

States Deployed

Languages

Restroom Feedback request signs

get guest feedback
for a covid ready restroom

94% of all adults would not return to a business if they experienced a dirty restroom.

Feedback Resources to Deliver a Return

Get ahead of customer feedback and understand how to improve operations, lower HSE risk and deliver greater customer loyalty.