Touchless Guest Feedback
Via the Cell Phone at
So No More Bad Online Reviews
THIS IS HOW IT WORKS,
ASK – ANSWER – ACT – AUDIT
ASK: In-Restaurant Signs
In-location signs request guests to give on the spot feedback via their cell phone
ANSWER: Feedback Given
Guest selects preferred input method – SMS, QR, Web, Phone, and language
ACT: Staff Alerted
Staff receive an email or SMS alert – so can fix the issue and connect with the guest
AUDIT: 360 Degree
Issues tracked by location and staff until close-out via online dashboard
request for feedback
In restaurant signage requests quick feedback on what needs attention
Guest chooses from SMS, Web, QR code or Phone call – English or Spanish
No app needed. Works immediately on any cell phone
Table talkers, menu insert, signs and check inserts
signage install
Signage placed strategically in high visibility areas
Including the restroom
It is critical to maintain restroom standards
A poor restroom equates to dirty restaurant
Enable feedback at any part of the restaurant
easy feedback input
Guest uses their own cell phone to give feedback.
Questions determined by the business
Feedback completed in 60 seconds – easy!
No unhygienic touchscreens or unfamiliar devices needed
immediate staff alert
Sent to the right staff group, by email or SMS, and containing all the information needed to fix the issue and remove the hazard
Guests can be contacted and recovered in seconds if they give consent
So helps to stop complaints on Yelp
Alerts tracked until closure – delivering operational improvements
Comprehensive online analysis, leaderboard and dashboard
Check out the video below on how we make restaurants simply better
Happier Guests. Fewer Yelp complaints.
Battle tested and deployed nationwide
Locations
Satisfied Clients
States Deployed
Languages
Some of Ours
get touchless restaurant feedback
and stop bad online reviews
60% of restaurants fail in their first year of operation. Main reason – ‘Poor Service’ and ‘No Response’
Binwise: April 2022.