(503) 567-2314 info@opiniator.com

Touchless Customer Feedback
Via the Cell Phone at 
So No More Bad Online Reviews




ASK: In-Home Signs

Technician leaves a card or sign requesting feedback from the customer


ANSWER: Feedback Given

Customer gives feedback via their own cell phone about the visit and technician


ACT: Business Alerted

Head Office staff receive an email or SMS alert – so can contact the unhappy customer


AUDIT: 360 Degree

Issues tracked by technician / job until close-out via online dashboard

Pest control business request for customer feedback

request for feedback left by technician

In home signage requests quick feedback on the service or technician

Customer chooses from SMS, Web, QR code or Phone call – English or Spanish

No app needed. Works immediately on any cell phone

Given to customer or left behind


Lackawanna College Restroom Feedback Sign

strategic feedback request

Request for feedback card / sign left at the locations

Including door hangers

Feedback is delivered via a short survey

All data is location AND technician specific

Data is viewed via a private dashboard

FLYCID Airport Restroom Feedback Sign

easy feedback input

Customer uses their own cell phone to give feedback.

Questions determined by the business

Feedback completed in 60 seconds – easy!

Delivered while the technician still there

Includes request to give testimonials by happy customers

CStore Restroom Feedback Sign

immediate staff alert

Sent to the right staff group, by email or SMS, and containing all the information needed to fix the issue and remove the hazard

Customers can be contacted and recovered in seconds if they give consent

So helps to stop complaints on Yelp

Alerts tracked until closure – delivering operational improvements

Comprehensive online analysis, leaderboard and dashboard

Check out the video below on how we help stop negative online reviews

Happier Customers. Fewer Yelp complaints.

Battle tested and deployed nationwide


Satisfied Clients

States Deployed


Some of Ours

Fiels Service feedback Request
Pest request for feedback
Plumber request for feedback

get touchless customer feedback
and stop bad online reviews

Approximately 24% of an pest control business customer database defects annually – largely because of poor service. This means that the dealer needs to replace all customers within 4 years.

PCO M & A : Experience Survey 2018