(503) 567-2314 info@opiniator.com

Touchless Patient Feedback At
Via the Cell Phone
For Better Patient Satisfaction Scores

THIS IS HOW IT WORKS, 

ASK – ANSWER – ACT – AUDIT

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ASK: On-Location Signs

Location signs request patients to give on the spot feedback via their cell phone
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ANSWER: Feedback Given

Patient selects preferred input method – SMS, QR, Web, Phone, and language

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ACT: Staff Alerted

Staff receive an email or SMS alert – so can fix the issue and connect with the patient

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AUDIT: 360 Degree

Issues tracked by location and staff until close-out via online dashboard

Las Vegas Convention Center restroom Signs

request for feedback

On location signage requests quick feedback on what needs attention

Patient chooses from SMS, Web, QR code or Phone call – English or Spanish

No app needed. Works immediately on any cell phone or tablet

Posters, table talkers, and, signs throughout the building

 

Request for feedback in a restroom

signage install

Signage placed strategically in high visibility areas

Waiting room, provider location and Restrooms

(A poor restroom equates to dirty location)

Enable feedback everywhere from entry to exit

FLYCID Airport Restroom Feedback Sign

easy feedback input

Patient uses their own cell phone to give feedback.

Questions determined by the provider

Feedback completed in 60 seconds – easy!

No unhygienic touchscreens or unfamiliar devices needed

CStore Restroom Feedback Sign

immediate staff alert

Sent to the right staff group, by email or SMS, and containing all the information needed to fix the issue and remove the hazard

Alerts sent in seconds

Immediate staff action help improve patient satisfaction scores

Alerts tracked until closure – delivering operational improvements

Check out the video below on how we improve patient satisfaction.

Happier Patients. Improved Operational Standards.

Battle tested and deployed nationwide

Locations

Satisfied Clients

States Deployed

Languages

Some of Ours

Health Clinic Patient Feedback Signs
Tampa Clinic Patient Feedback
HMG Skilled Nursing Feedback
PP Patient Feedback

get touchless patient feedback
and improve patient satisfaction

A recent study has shown a national patient growth rate of 45% and a patient churn rate of 48%. This means, healthcare organizations are losing patients faster than they can retain them.

Buxton: May 2022.