Government Capability Statement
Defined
On the spot guest feedback via their mobile phone
Brand name
Opiniator (oh-pin-nee-ay-tor)
Replaces
Comment cards, email and web surveys
Used at
Facilities, hospitality, retail and healthcare
Delivers
Immediate guest feedback, analysis and alerts
Return on Investment
- Lower maintenance costs
- Lower feedback costs
- Lower HSE risk
- Greater guest satisfaction
Profile
- Oregon Certified Emerging Small Business (ESB 7210)
- DUNS: 833252591
- CAGE: 5VQR3
Incorporated
January 2009 – Oregon
Oberon3, Inc
Government Capability Statement
Overview – Take Back Control of Guest Feedback
Founded in 2009, Oberon3 has developed OPINIATOR. A Software as a Service (SaaS) digital comment card to help Facility and Operations Managers improve guest satisfaction, facility safety, and maintenance cost – through on the spot feedback delivered using the guest’s own mobile phone. This is combined with real-time analysis, alerts, tracking and benchmarking so the facility can fix any issue and recover any visitor.
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Primary NAICS Codes
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Current Signage Examples

Differentiation
- Allows feedback via SMS, Phone Call, QR code and Web, in both English and Spanish. This means more convenience for the guest – and more responses for the agency.
- Includes integrated analytics and dashboard – no more spreadsheets.
- Links negative feedback to a ticketing system so the agency can track the issue until it is closed out – so operating performance will improve.
Application
- 12 states and over 400 Government facilites
- Collection of on-location visitor feedback
- Trip analysis
- HSSE ratings
- Suggestion box
- Inspection tool
- Capital spending suggestions
OPINIATOR – The Process

Current Prime Customers

Contact Information:
Matt Selbie – President
mselbie@oberon3.com
(503) 567-2314
Web Site:
– opiniator.com
Review Capability:
– Print Capability Statement