by M10992288 | May 27, 2018 | Blog, Customer experience is everything, Customer Experience Statistics, Customer Feedback, Customer Retention
A recent study by PWC, argues that customer experience is everything and the only viable business goal. Check the arresting headline: Customer experience is everything – so get it right Good customer experience leaves people feeling heard and appreciated; it...
by M10992288 | Mar 21, 2018 | Customer Feedback, News, Restroom
We are delighted to announce that Oberon3 – the parent company of opiniator has received a vendor award from Phlush at the recent World Toilet Day for our services to restroom feedback. The award was presented at the Portland, OR meeting of Phlush for services to...
by M10992288 | Mar 21, 2018 | Customer Feedback, Government, News
We are delighted to have been featured in GovTech. Specifically describing how opiniator is being used at the rest areas in Florida to enable drivers to give their thoughts and ratings about the facility. Specifically, we have replaced their old Comment Card program...
by M10992288 | Mar 13, 2018 | Customer Feedback, News, Parks
We are delighted that one of our newest customers is the City of Hillsboro (OR) Parks and Recreation group. As with other municipalities, they would like to collect immediate customer feedback from the users of their parks, trails, and facilities, and be alerted if...
by M10992288 | Mar 6, 2018 | Customer Feedback, Social Media
The sheer volume of online feedback means it’s almost impossible for companies to act on every complaint. Too much social media coverage is a real problem for businesses. Yelp, for example, has received over 148 million reviews since inception and has over 70 million...
