(503) 567-2314 info@opiniator.com

Touchless Shopper Feedback At
Via the Cell Phone
So No More Defections or Lost Sales




ASK: In-Store Signs

In store signs request shoppers to give on the spot feedback via their cell phone


ANSWER: Feedback Given

Shopper selects preferred input method – SMS, QR, Web, Phone, and language


ACT: Staff Alerted

Staff receive an email or SMS alert – so can fix the issue and connect with the Shopper


AUDIT: 360 Degree

Issues tracked by location and staff – until close-out via online dashboard

Las Vegas Convention Center restroom Signs

request for feedback

In store signage requests quick feedback on what needs attention

Shopper chooses from SMS, Web, QR code or Phone call – English or Spanish

No app needed. Works immediately on any cell phone

Out of stocks, poor service, trip hazard, maintenance issues or anything else.


Lackawanna College Restroom Feedback Sign

signage install

Signage placed strategically in high visibility areas

End caps, Gas pumps, Food Service and Restrooms

(A poor restroom equates to dirty location)

Enable feedback everywhere from entry to exit

FLYCID Airport Restroom Feedback Sign

easy feedback input

Shopper uses their own cell phone to give feedback.

Questions determined by the operator

Feedback completed in 60 seconds – easy!

No unhygienic touchscreens or unfamiliar devices needed

CStore Restroom Feedback Sign

immediate staff alert

Sent to the right staff, by email or SMS, and containing all the information needed to fix the issue and remove the hazard

Shopper can be contacted and recovered in seconds if they give consent

Helps stop defection and lost profit – immediately

Alerts tracked until closure – delivering operational improvements

Check out the video below on how we improve gas stations.

Happier Shoppers. Fewer Online Complaints.

Battle tested and deployed nationwide


Satisfied Clients

States Deployed


Some Ideas

Retail Customer Feedback Signs
CStore Restroom Feedback
Cstore Coffee Sleeve Feedback
CStore Gas Feedback Sign

get touchless shopper feedback
and help stop defections

37% annual defection rate in retail. Consumers in the retail industry are virtually bombarded by a variety of choices.

Profitwell: March 2020.