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The Opiniator Blog

All things Customer Experience and feedback related

Why Have a Digital Comment Card?

Why Have a Digital Comment Card?

Still Using Paper Comment Cards? STOP NOW! There is no good news about paper comment cards, as they have never been an effective feedback tool. Neither have other...

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12 Problems with Comment Cards

12 Problems with Comment Cards

The comment card has become a relic in the reputation management game. Here are the 12 problems with comment cards, showing why it should be consigned to the elephant...

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