All things Customer Experience and feedback related
Should I Bother with Feedback? As an business owner, you know that customer feedback is valuable. Specifically critical when determining a customer's needs and tastes,...
How to Use Comment Cards? IT DOES NOT MATTER - THERE ARE MUCH BETTER ALTERNATIVES! Many say that a well designed comment card from a nifty comment card template, laced...
Still Using Paper Comment Cards? STOP NOW! The digital customer comment card is what you should be considering using if you haven't already. There is no good news about...
Restaurant Comment Cards - A Bad Idea. Let Us Explain Why A recent article in Upserve Restaurant Insider advocates the use of a paper-based restaurant comment card as a...
The comment card has become a relic in the reputation management game. Here are the 12 problems with comment cards, showing why it should be consigned to the elephant...
Feedback Food Service - Customer Defection Matters Food service feedback is so important to any restaurant owner, but why exactly is this? Having customers return to...
