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Restaurant Comment Card – A Bad Idea

Restaurant Comment Card – A Bad Idea

Restaurant Comment Card – A Bad Idea. Let Us Explain Why A recent article in Upserve Restaurant Insider advocates the use of a paper-based restaurant comment card as a vital source of feedback for the restaurant owner. This is very bad advice and something we...
12 Problems with Comment Cards

12 Problems with Comment Cards

The comment card has become a relic in the reputation management game. Here are the 12 problems with comment cards, showing why it should be consigned to the elephant graveyard of bad ideas. If you don’t have time to read through all this – just watch the...

Feedback Resources to Deliver a Return

Get ahead of customer feedback and understand how to improve operations, lower HSE risk and deliver greater customer loyalty.