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Customer Defection Impact – Free Excel Calculator

by Matt Selbie | Mar 30, 2019 | Blog, Calculator, Customer Defection

Customer Defection Impact – So What is the Big Deal? All businesses have customers that defect, but what is the customer defection impact to the business? The two BIG questions are, What percentage of your customers defect each year? How large is the cost of...

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Customer Defection Impact – Free Excel Calculator

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