(503) 567-2314 info@opiniator.com

Touchless Guest Feedback At
Via the Cell Phone
So No More Bad Online Reviews

THIS IS HOW IT WORKS, 

ASK – ANSWER – ACT – AUDIT

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ASK: On-Location Signs

Location signs request guests to give on the spot feedback via their cell phone

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ANSWER: Feedback Given

Guest selects preferred input method – SMS, QR, Web, Phone, and language

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ACT: Staff Alerted

Staff receive an email or SMS alert – so can fix the issue and connect with the guest

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AUDIT: 360 Degree

Issues tracked by location and staff until close-out via online dashboard

Las Vegas Convention Center restroom Signs

request for feedback

On location signage requests quick feedback on what needs attention

Guest chooses from SMS, Web, QR code or Phone call – English or Spanish

No app needed. Works immediately on any cell phone

Table talkers, menu insert, signs throughout the attraction

 

Lackawanna College Restroom Feedback Sign

signage install

Signage placed strategically in high visibility areas

Exhibits, Gift Shop, Food Service and Restrooms

(A poor restroom equates to dirty location)

Enable feedback everywhere from entry to exit

FLYCID Airport Restroom Feedback Sign

easy feedback input

Guest uses their own cell phone to give feedback.

Questions determined by the business

Feedback completed in 60 seconds – easy!

No unhygienic touchscreens or unfamiliar devices needed

CStore Restroom Feedback Sign

immediate staff alert

Sent to the right staff group, by email or SMS, and containing all the information needed to fix the issue and remove the hazard

Guests can be contacted and recovered in seconds if they give consent

Helps stop negative online reviews – immediately

Alerts tracked until closure – delivering operational improvements

Check out the video below on how we make attractions better.

Happier Guests. Fewer Tripadvisor complaints.

Battle tested and deployed nationwide

Locations

Satisfied Clients

States Deployed

Languages

Some of Ours

Waterpark Guest Feedback Sign
Orlando Science Exhibit Feedback Sign
RubyFalls Customer Feedback request Sign
Attractions Guest Feedback Sign

get touchless guest feedback
and stop bad online reviews

60% of attractions fail in their first year of operation.    Main reason – ‘Poor Service’ and ‘No Response’

Binwise: April 2022.