Markets We ServeMulti Location, Brick and Mortar Businesses - Like These:
Over 300 freeway rest areas managed by the Department of Transportation across nine states rely on opiniator to manage all visitor feedback. More detail on rest area feedback is here.
Healthcare Clinics, and Home Health
Patients can now give feedback on their clinic, hospital or provider using the cell phone or an on-site tablet. Improves HIPAA scores, operational standards and patient loyalty.
Parks and Recreation Facilities
Grafitti, vandalism, maintenance, HSE can be reported during any part of the guests visit to a park, trail or sports facility. Immediate staff alerts mean immediate resolution.
Zoos, Attractions and Museums
On location guest feedback about queue length, staff courtesy, restroom cleanliness, operating standards in addition to suggestions, and ideas on how the offer could be improved.
Hotels and Restaurants
24 / 7 feedback on any aspect of the offer – room, gym, bar, menu, check-in, service, staff. Immediate feedback via opiniator means no nasty surprises on Yelp or Tripadvisor.
Auto Dealership and Repair
Improved customer satisfaction for auto sales or service means increased loyalty and higher CSI scores. Locations can be compared and feedback is by individual staff or technician.