by M10992288 | Mar 21, 2018 | Blog, Customer Retention
Many managers or business owners have a dangerous false confidence. Specifically, there are unsure managers – and guilty of thinking they KNOW whether their customers are satisfied and happy. In a new study, the researchers at the Kelley School of Business –...
by M10992288 | Mar 21, 2018 | Customer Feedback, News, Restroom
We are delighted to announce that Oberon3 – the parent company of opiniator has received a vendor award from Phlush at the recent World Toilet Day for our services to restroom feedback. The award was presented at the Portland, OR meeting of Phlush for services to...
by M10992288 | Mar 21, 2018 | Data, Healthcare, News, Patient feedback
We were delighted to present to healthcare professionals a review of patient feedback methods and be chosen as one of fourteen in the HealthIgnite conference, held in Portland at OMSI and hosted by the Technology Association of Oregon. A variety of innovations were...
by M10992288 | Mar 21, 2018 | Customer Feedback, Government, News
We are delighted to have been featured in GovTech. Specifically describing how opiniator is being used at the rest areas in Florida to enable drivers to give their thoughts and ratings about the facility. Specifically, we have replaced their old Comment Card program...
by M10992288 | Mar 13, 2018 | Customer Feedback, News, Parks
We are delighted that one of our newest customers is the City of Hillsboro (OR) Parks and Recreation group. As with other municipalities, they would like to collect immediate customer feedback from the users of their parks, trails, and facilities, and be alerted if...